DSTV is one of the topmost Satellite Cable TV service providers in Nigeria, and Africa at large. The Service is offered by Multichoice which services customers throughout Africa. They offer one of the cheapest TV subscription packages and highly innovative services in the country. These include mobile TV service, HD PVR decoders and HD channels. Sport lovers also get to enjoy extra benefits in a dedicated package called DSTV Compact Plus.
This review X-rays all the mobile packages, subscription, payment channels you need to know to get on the DSTV Nigeria network. All you need do is log on to their service online, and you are good to go. Ok, now let us review some of the top bouquet options, packages and prices. Ok now, here we go…. There are currently six DSTV packages and bouquets. Here are the number of channels and prices of packages available:. The number channels with each package increases in from DSTV Family to DSTV Compact Plus bouquet.
You will have the largest number of channel options in the DSTV Premium package, the most expensive and it goes for about 11, Naira monthly.
Non-English audience too can enjoy special bouquets such as Indian Bouquets, French Bouquets and German Bouquets. The starting access cost of DSTV varies between N20, to N45, approximately. The starting cost covers installation charges, satellite dish, DSTV decoder and cables.
You will also enjoy 3 months subscription access. DSTV Access costs N1, monthly: DSTV access is the entry-level package on the DSTV network and it often does not give you HD channels. It is sold for around N24, There are also Audio services on this package. With the DSTV Access bouquet, you get to enjoy over 45 TV channels both local and international.
This includes channels like Al jezeera, SuperSport BLITZ, E Entertainment, Magic World, Mindset Learn, Africa Magic, SilverBird, AIT, Channels and many more. However, DSTV Access bouquet does not include BBC, CNN and MNET channels as at the last check. DSTV Family N3, per month: DSTV Family is the most widely known package so far, offering reasonable choice channels at an affordable price.
It basically gives you access to all DSTV Access channels and much more. Additional channels in the DSTV Family package include Cartoon Network, CNN, Channel O, ESPN Classic, Euro News, Mnet Series, Africa Magic and lots more. Over 55 channels are in this package. All the 24 available DSTV Audio services are included in this package. Examples of these include Voice of America VOABBC 3 channelsRay power FM, RAI radio, music channels, Star FM and lots more. Installation of the DSTV Family package cost N24, For this price, you will get a dish, standard decoder, as well as 3 months free subscription.
DSTV Compact 5, Naira Monthly DSTV Compact comprises all Family channels and much more. Besides, added channels in this package include Africa Magic Plus, SuperSport 10, MNET Action, Sony Entertainment, ESPN Sports, BBC World, RAI international, and a host of other channels.
DSTV Compact has 60 channels in all and 24 audio services. It is a good choice if you need a wider selection of channels. However, HD channels are also missing. DSTV Compact Plus Costs N7, per month: On this bouquet, you get all the channels in the DSTV Compact package with 2 additional Sports channels—SuperSports 7 and Sport lovers can now have wider access to premium sports without the need to drain their bank account or pay more as in a DSTV Premium package.
In fact, you are simply better off with DSTV Compact Plus if your sole reason to pay for Premium bouquet subscription is to watch sports. Unfortunately, HD channels are also not available. The DSTV Premium package gives access to over 85 interesting TV channels as at the last time we checked.
If receiving HD channels is of utmost concern to you, then you should take advantage of their exclusive availability on DSTV Premium. All you need is to have a DSTV HD PVR decoder. Address Tiamiyu Savage Street; Victoria Island, Lagos State 1 or Fax 01 Legion House 3 Kaura Namoda Street Area 3 Garki, Abuja Tel: So, you will want to verify before making any payment. If you need more information about DSTV Nigeria Services, click the reply button below and post your.
We will reply as soon as we can. These are some of the readers questions and answers we received and solved their issues. Tnk u so much 4d information passed………pls 2get a dstv dual view,ow much is d cost for getting its decoders n its supscription amount? Hello tbalsDstv Dual View Access fees and that of the monthly access fee subscription for HDPVR both remain at N1, However, Dstv decoders should be around N27, now.
Although it was sold for as low as N15, in April during their DStv promo offers. I hope this helps! Hello Chioma, you should call MTN customer care for maxi bouquet dstv mobile subscription. Since they offer the service in connection with DSTV, they will be able to guide you. Pls I wan to buy dstv from onitsha anambrahow much can I get it and is it posible to buy it without card cus I base in lagos but the person that I wan him to get d dstv for me said is 32, and card will not be among it is anything like on dstv.
DSTV sells between N20, to N45, approximately. It was as low as 15, at the last promo offers. Cost covers installation charges, satellite dish, DSTV decoder and cables. But I suggest you call them now to find out the current price. I am so furious at all of you. Bunch of rogues just robbing Nigerian by trick. God will make all of you dstv suffer for this.
I wont call you fraudulent call centre again. Sorry Mr Segun, I feel sorry about your plight. I think a way put would be to directly visit DSTV office if you are based in Lagos. I am sure they will listen to your complaint. Pls note that this forum, Reviewcious is not associated with DSTV in any way. We are just a forum where Nigerians can say their opinions online about issues bothering them. Pls let us know if anything positive comes out of the issue you are having.
Doing so will alert others and keep Nigerians aware about bad customer services. Good morning,i want to buy dstv premium,how much is the decoder and monthly subscription. And does it come wt free subscriptions? Hello Emirate, Dstv Premium bouquet has got all the channels in the Access, Family, Compact and Compact Plus bouquets.
In total, you enjoy over channels. It gives you will get the widest choice on-screen entertainment in Africa. Monthly subscription costs N13, month for the DStv Premium bouquet. I am not aware of any free subscription on the dstv decoder. DSTV HD Decoder currently costs around N13, On the other hand, DSTV Explora decoder sells for N65, Hello Presh, yes on DSTV family you will get Zee world and these Africa Magic channels: A whole lot of other entertainment channels are also included in the package.
They r been unfair to the Igbos. Actually, The AfricaMagic Igbo, Channelis a new channel to be launched today as from 6pm April 2, by 6 pm. I suggest you tune in to this channel around 6: Pls do get back to me if you are still unable to access it by 6: Pls my subscription is due today and i hv paid yesterday.
I got payment alert and next due date from dstv only for me to see this morning that the channels have been blocked. Its so not right. My smart card number is Hello Mrs Augusta, Sorry for the issue. I have referred the dstv customer care to your complaints. Let me know if you need further assistance.
I hv been reset. Though i paid in additional pls let me know my acount status as regards balance. Do I get supersport 3, supersport 5, and supersport 7 in the compact plus? Sorry, it is Supersport channels 7, 3 and 10 that belong to the DSTV Compact Plus bouquet. Supersport channel 9 is found in DStv Family bouquet, while Supersport 5 bouquet is found on DStv Premium. Thanks for the info…. They have increased it a bit. Based on the current charges, DStv compact Plus subscription now costs N9, per month.
I paid for the family bouquet around 5: Hope it will work again if I recharge now. Well, 3 years is such a long time and your DStv smart card may have been blocked. Before you pay, I suggest you contact the dstv customer service on for further assistance. I hav a gotv nd I will love to upgrade it to a dstv is it posible cos where I am there is no ntwk for gotv. Hello Victor, I think there should be a way around this. You should be able to upgrade your gotv to a suitable DSTV package of your choice.
Pls come back and post their response you get on this forum thread so others in your shoes could benefit. Hello Jecinta, you will need to report to the nearest dstv office in your location. A dstv agent will be on ground to help you… Pls go along with your decoder and smart card. Pls I have not been receiving Channels new and some other stations like silver bird. Should the problem persist, contact our call center. I paid my subscription online but not activated.
Also tried sending to to no avail. My card number is I ve been subscribing dual view, can I still use d same recorder n pay for compact plus dis month, bcos things r too hard. This is really weird and driving me nuts. Can something be done about it Please cos as far as am concern, my subscription will expire on the 12th of December.
Hi Mary, Am sorry about the error you are experiencing. This is a temporary failure in receiving transmission. Tune to another channel and then go back. If the problem persists, reboot your decoder. I pay for your service but not getting the service.
I use to subscribe access bouquet on my dstv 3 month subscription which is but any time I pay for the 3 month subscription you automatically change my bouquet without my knowledge, that has happened again this evening.
I would like you to please change back my bouquet to Access so that I can enjoy my subscription for three month. My smart card number ispls reset it from me. Hello I paid 4 my dstv family today and found out that BBN is not showing why,card no ,Pls am really missing out of d fun in d house.
Good after I need Dstv mobile on my phone. I used infinix hot note 2. Will I also be able to watch Zee world. Please update me with all the information I need to get it done as soon as possible. Goodevening, I subscribed on the 14th of April but right now all my channels have been cleared,what could be responsible for this?
Whatever it is,kindly fix it and have me reconnected. This is my smartcard number Please I would like to see an update on your bouquet and the price of each. If possible give a run down of the contents of each bouquet. Another is that I want to know if you charge if so, how much for decoder swapping and where can it be done.
Looking forward to hearing from you. I mean came back last month being Sept and found out dis mess, so Wat will I do to start watching dstv more especially dis few months. Pls I will like you to help check my last two recharges.
Esp the last in which I recharged with N6, My customer number has given to me by the agent is Needless to say, I purchased my DSTV from same agent. My subscription expired today and I renewed it this morning. I opt for the family bouquets and yet to be processed.
Kindly look into this. Alaba, sorry about the overcharge on your account. Such overcharges should automatically be reverted. In that case, I suggest you visit the DSTV office in Ikeja located at Tiamiyu Savage Street; Victoria Island, Lagos State. Alternatively, call the dstv office on Be sure to report back if you still have any issues.
Kindly assist to look into it. Hello Olanrewaju, sorry about the issue. I suppose the issue should have been resolved by now. Your subscription will be activated. Please I want to know if it is possible for me pay for dstv french bonquet 6, in Nigeria because all I need is just to be able to watch live football matches on canal sport 1 and 2; irrespective of whether the language airing it will be french or not.
Please shed more light on this? Dr Sam, Of course, DSTV offers French bouquet programs to interested Nigerian audience. Just visit the nearest dstv office near you to learn more. Upon that you are owing me up to two thousand naira your staff in Ibadan where i used to pay my subscription always refused me to deduct what you are owing me from my subscription. Are you in Nigeria to milk us dry without giving any tangible service to the subscribers?
Pls I have subscribe since on the 2nd and till now my decoder has not b showing. Gotv Nigeria Channels, Customer Care, Bouquet Prices Reviewcious! Hi Femi, sorry about the issue… I suggest you take the decoder to the nearest dstv office.
An engineer might need to look at it. Please is there any discount for me if I pay for 6 months subscription in advance? Pls in which of the Dstv office in lagos can I buy Dstv walka and how much does it cost? And what Are the subscription charges? Dstv walka costs about N18, Monthly subscription on dstv walka is about N In addition, you may get up to 3 months free subscription on Walka 7 promo if still available. We suggest you call Multichoice Nigeria office in Lagos Tiamiyu Savage Street; Victoria Island, Lagos State.
Or call at for more information. Bello, Dstv will activate your subscription soon. Let us know if this issue continue after 48 hours. Pls if I buy dstv Decoder HD and optioned in for Compact Plus, can I be able to inter switch between Compact plus and Premium whenever I can? I loaded my decoder with smartcard no: Hello Mr Segun, am sorry for the issue you are experiencing with viewing other channels on your DStv bouquet… I guess the issue should have been resolved by now.
Hello Muideen, pls check to be sure you installed the decoder correctly… Let us know if you need more help. I saw your advert today about the super sports 3 on compact plus bouquet, please how much is the subscription for compact plus bouquets. I want to use them as xmas gifts, but the cost will be crazy if its not on a promo like last year. Hello, Dstv customer service called me on Friday to inform me that my card was qualified for an half price promo.
I promised to pay on Monday yesterday but I am told it can only be activated by sending a code to which Dstv failed to send.
DSTV, I received a text from your network that my subscription will expire on 12th Nov, I transferred N13, through my DBN acct on 16th to pay as I was in the US. Service was not restored and as my kids were worried, I made another payment of N13, today and still service has not been restored. I have been calling your line since morning but it keeps saying system is off.
My no is I have always paid my subscription online through DBN. Please also note that while I was away, the box had some issues and DSTV forced them to buy a new one.
Hello Mr Anthony, sorry for the issue you are experiencing. Pls DSTV, is it possible for one to buy only DSTV decoder without the dish? The decoder was stolen. If possible how much is only the decoder or all.
Hello Maureen, unfortunately, Dstv sells both dish and decoder as a single package. I want to subscribe now what will I do. I subscribed since yesterday. I only see E I have sent reset more than 50 times. Have paid my subscription last week friday but up till now I was not connected.
Which is the least package I can subscribe to that will allow me watch Emmanuel Television? Pls I was on family bouquet but I upgraded to compact yesterday, the problem is that am yet to see the compact channels opening,what can I do? Can you please explain this statement to me: What does this imply? Hi Olusegun, It means that, when the sum of N2, fee is paid in a PVR Xtraview set up, only the Xtraview is charged while the PVR is free. My decoder Id is Despite sending reauthorization request, I am still unable to access your service despite acknowledgment of payment.
Please do the needful as it is not fair to refuse service. Good day, I wonder why DSTV subscribers on access banquet can not view SS9 but Gotv subscribers view SS9.
This is indeed unfair and discouraging. Do the needful please as you know how much it takes to get an explorer. HI, I have tried to use the parental lock on my decoder,but i was told to contact customer care as i imputed the wrong number. To reset your parental control, Just press dstv on your remote it will be reset and then your pin will be Pls I have lost my DSTV mobile waka 7 recently. What would I do to replace it. I need assistance here. Paid for subscription for the Dstv compact via mobile electronic transfer on the 14, Dec.
Have not received a confirmatory sms and have not been activated. I bought a new GOTV decoder, but I found out two days later after buying it and now opened it that there was no smartcard inside the decoder. Unfortunately today is Sunday and still plan to go back to the agent. But what could have happened? Every gotv decoder should come with a smart card. Pls return it to your point of purchase. I have been on Family Bouquet for more than one year.
I renewed my subscription on Dec. Up to this hour, I am yet to notice any change in the number of channels I have access to. Please what can you do to make me enjoy the service paid for before it expires. I have lost 2 days already.
My Smart Card number is I paid my subscription online on 17th December even before the expiration on the 18th, till now my line is still not on. I tried resetting still nothing works. Could you check my line and rectify.Nigerian Gov't Strikes N50 Billion Deal With MTN; DSTV In Legal Woes With CPC
This is very unusual. Maybe I should stop online recharge going forward. Greetings I planned to reactivate my pvr on December since i would be travelling with it for Xmas but on November 20 dstv customer service called and told me that a promo was attatched was attatched to my account that if I paid on that Nov 20 that i would be given 1 month free which would expire on Jan I quickly rushed to pay on that day so as to catch in on the promo.
Only for bucket law stock market & securities to discover that on Dec 20th my subscription expired. Why are these people full of lies and deciet this is not the first time they are doing this. Ifeyinwa, sorry to hear your issue with dstv. We suggest you call DSTV customer care to ask why you are not benefiting from the offer.
Along with my Nigeria subscription. Please i just bought my dstv last month November at trade fair. I paid the sum of 15, and the guy chinese stock market holidays me this cost covers the decoder, dish and subscription.
I chose dstv compact. Hello Kenny, sorry for the issue you are experiencing. Are you sure the installation was ok? If so, Can you pls tell us what error messages you receive when trying to access your channels? Please, I how to make money fast in gta san andreas just confirmed I erronously paid in my subscription into another account instead of the accurate account of unsing online payment from First Monie.
Please check and confirm and move the said N to my account for next month Joseph. I called customers service only to b told I paid into my old account instead of Please can I get the payment transfered into my new account? Your subscription expires tomorrow. Please ignore if you have paid…… Whats pvr? And what are the xtra channels I can have access too? Do I need to pay additional to my Ur swift response will b appreciated. Hello TeeAde, PVR is another package on Dstv that allows you have access to even more exciting features, programs and channels.
Pls read the body of the post above to see some of the extra channels on those dstv options. Except you prefer to have a bigger viewing experience and access, it is advisable you stick with your current, regular access to dstv and pay the regular subscription charges. Hello, I just subscribed online via quickteller. I have been calling the customer care line singapore dollar inr exchange rate today no response.
Please treat as urgent, thanks! I hope you will start counting the day i am reconnected. Hello, pls I paid subscription since monday. I normally pay d one of Up till now my dstv has not come up. I have SMS reset n pin. Someone said I have to call ur office in Lagos to downgrade. D customer care number is not connecting. Did is my smart card num Good afternoon sir, i how to earn money by donating blood subscription since 2 days now and up till now the channels are still not showing here please help me to check this is the number You will be reactivated.
Surprisingly the signal went off yesterday December 27 th. Please confirm this claim megaworld corporation stock market rectify it.
Good afternoon, My name is TOM ILIYA with SMARTCARD NO. Your subscription will be reactivated. Hi Andrew, you should automatically get a refund within 2 business days. If not, pls send a mail to dstv mwebnigeria. I think i need to upgrade my Decorder from Standard to Bouquet…What can i do…?
I have reset but my subscription has not been effected. Dear DsTv, I am your Pastor Nathaniel Akinyemi from Ogbomoso. I recharged my DsTv card on December 1, at ACCESS bank ATM machine with my GT Bank ATM card for FAMILY bouquet GT Bank have debited my account immediately, I did not get any code from you, and my Ifrs 2 employee stock options card was not recharged.
I have complained about it at GT bank since December 2, and 4. In order to take care of my family fun for Christmas holiday, I went to your office in Ogbomoso to make another payment for December. I have the receipt of this transaction carried out by Godwin Balogun, and I enjoy it. I am writing to have the recharge I made on December 1, to be delivered to my card no. Because of this, I have requested for my account statement to pursue this, and I am going to scan it and mail it to you with my DsTv card scan too.
My phone number is Also, I discovered ma forex indicator your bouquet are failing to connect, and hang often.
I earnestly await your response to this service delivery failure.
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Hello Tinu, The spin is still on-going till February 6, and you seem qualified, having subscribed for the Family bouquet. Pls confirm that your new recharge has been activated by dstv. If so, we suggest you try the spin again. What dstv packages do I need to subscribe for in order to enjoy all Indian channels apart from family bouquet.
Or do I have to pay an extra amount in order to add them ie Indian channels to my current plan. Please i want to subscribe to my dstv walka 7 and i want to be able to watch ss3,5 and ile zarabia sie na forexie, WHAT CAN I DO PLEASE. Its been a while that i subscribed last on it, so, i dont remember the name and the number again because i got it from a friend who has left the country, he sold it to me when he was leaving.
Please i paid for a year service on access bouque on 13th March, at your outlet at Bode Thomas in Surulere, Lagos, Nigeria. Smart card number are Pls your agent in oju oresango, has been a problem to us. Most if the times, we encounter payment for subscription and not being able to activate for a week or two weeks at times. Even upon using reset to codeit does not work too. Its really frustrating, pls help. Please I urgently need a DSTV walka 7, have tried getting one for myself all to no avail.
Hi Dstv, I subscribe to my Dstv on the 22nd through on line and it till now my Dstv has not been activated. I av sent RE smart card number to u but till now no response. Dear sir, good evening and happy new year.
Please, tell me if and how I can swap the old decoder for a new one. Cable, which I very much doubt. A decoder dstv sauda yawa sai tagama sech ba wasu channel kaman super sport 5 and 7 meye dalin haka?
Good evening, I am making this complain because it has bin repeated severally and I think its bad for biz. Kindly check and process so that i wont be disrupted. Hello Funmilayo, — Error E05 means that the smartcard has been inserted incorrectly, or has collected dust. Remove the smartcard, ensure that it is free of dust and re-insert it with the chip facing downwards and the arrow facing the decoder. The issue should be solved if you do that.
My dstv is not display more chanel again its only displaying 7 channel other did not show not even talk of seeing their name and my subscirption has not expire. Pls can I get a premium account to link my dstv mobile to? Hello Ayo, Download the DStv Now App from your App store. To view the TV Guide, select TV Guide from the main menu. You are not required to be DStv PVR Premium Customer to view the TV Guide.
On the 27th of January,I subscribed for my DSTV from my Access Mobile. On the 30th of January, I had to pay Cash to an agent to subscribe, and after which I was able to wood stocks for savage axis rifles. Kindly assist to confirm which transaction went through and kindly use the second subscription for another month after which this present one expires.
Kindly find the details of the transaction below Transaction Reference: Pls, I want to know if I buy the dstv zapper decoder that is bn sold for NGN now with a month free compact subscription, will i be able to subscribe to any bouquet of my choice after the first month or does it mean its only the compact bouquet i can keep subscribing for?
I just bought a dstv explora with one dstv subscription rates in nigeria compact subscription. All the buy bajaj auto share split suddenly disappeared today with error code E Hi, no other channel is showing except dish on TV. I have tried getting in touch with u guys to no avail. What could the matter be?
I paid for family bouquet since yesterday. I have called your so called service line without success. Decoder number copper trading strategy for today Good morning, am Odey A Odey, your costumer, my decoder is not responding very well again, I feel like changing it, I called to ur office at vi and I was told to pay Pls urgently furnish me with 60 second binary option brokers list jackpot channels that are now currently available on ur compact and compact plus if all premier leaques,la liga are available.
I saw ur recent advert. Pls treat as urgent. Thumb up for DSTV. I can now watch premium sport channels on my Compact bouquet. Definition of stock market crash of 1929 keep it up and sustain the momentum. Please i need help concerning the dstv walka 7. So i want to inquire how i can connect my walka to my uncles premium dstv decoder or account.
I paid in through a mobile money Pido on 4th of march around I ll please advice you guy to stop it, cos if u dnt, u ll just discover No one ll patronize u guys anymore. Channel Television on Dstv channel is having problems with the voice and image clarity.
Their programs scratches with the audio just like you have distorted signal when it rains. Kindly assist as am not make money fast in farmville 2 Channel Television broadcast anymore. Please and please multichoice should add up channels like BET, One God, Mnet, universal channel, and one live match super sport channel to the Gotv channels and please remove those double appearance channels like silverbird, Lagos TV, etc so we can experience a better Gotv service thanks.
Hello am on DSTV Premium I paid my subscription this last Thursday before it expires todaysince early this morning all the channels are not showing except few like five channels. Pls kindly rectify it. My smart card number is from King Tony Omere I just sent a message that all channels are not showing.
Dear customer care, Is your recent promo available? The package that offers explorer decoder for 30k. For the past three weeks or so, Channels TV Channel and Silver bird Channel have been out of view. What is the position? I live in OGUDU GRA, Lagos. Please help me reset my dstv. I just subscribe today and futures pit traders books not showing any station….
Why are Nigeria stations NTA and Silverbird as well as SS9 removed from DStv drifter and walker bouquet and replaced with Ghana and Kenya TV stations? Company currency exchange foreign traded fund got a promo text message on my phone on the 11th of March asking me to hurry and renew my account before 16th March and get 1 month subscription.
I eventually renewed on the 14th of March and I still have 10 days to go. Hence, I want to use this medium make money using xrumer remind the Dstv team about the said promo, I will be glad if my account is renewed as soon as offline data entry jobs from home without investment one elaspses.
Please do the needful because i am not happy. My name is Rachael. I was told about the promo on dstv explora. But I got confused when I hear about compact or explora. Am Mainasara from Sokoto. Please, I want to know the channels in Dstv compact and how to migrate from the family bouquet to the compact.
I the basics of buying and selling stocks to return my explora and get a refund, im not impressed, the recordings are bad and i still cant watch catchup on tv or online, please whats the process to returns and refund,thanks. My name is Chima Eze.
Before my last subscription in March, I received a call from dstv lagos office I guess, that I will get a month view free. Yet this 24th April, I was disconnected. May I know why this should be. Pls, may I know why and the way forward, the decoder no is adeleke toluwase blessing. My monthly subscription of N for Go-tv actually expired before I paid yesterday around 7. Please,what is the price for a dstv system and which bouquet is advisable to show all football matches.
How does the extra view work. Can one decoder show two different channels on two TVs or you must have two decoders. I paid my subscription of N online yesterday, it was not activated uptil this afternoon. I paid another subscription might be there is a problem from the bank.
Yet there was no activation. My smart card no. Can you do something for the two payments made. Pls,my smart card no is on compact plus I paid naira on May 7 expecting my due date to be July 7 but to my surprise I was dis connected on June 7. I paid another naira but yet to be connected. What can I do.? Hi Olusola, Sorry about the issue. Pls visit the nearest dstv office in your area to have the delay in connection resolved.
You could also receive extension in subscription for your payment or receive refund. I need to buy one ASAP because my decoder is showing NO SIGNAL and after checking, it was discovered that the lnb is bad.
Goodmorning admin, please my supcription expires on the 14th of june but now ive been cut off this morning 12th of june. Hi… Pls, I mistakenly paid for the same bundle DSTV access twice with my firstmobile app. The money was debited twice and the channels r still off. Pls wat happens to the second payment State bank of india exchange rate euro paris made?
Does it go for two months straight or will I be refunded? Card number is Kindly reset my decoder. My smart card no I paid thro FCMB.
Does Access package still exist. ZDF disappeared from the channel list since I paid for it. Kindly exercise some patience. Please what is the meaning of E services currently scrambled. It normally show and stationed any particular channel we are view and will later come up after some time. This could happen due to a couple indian stock market trading training reasons: The first two reasons are easy to fix.
What you should do is remove the smartcard, clean it, make sure that it is dust free, and re-insert it with the chip facing downwards and the arrow facing the decoder, then reboot the decoder. You should contact DSTV support so they best way to get money in aqw initiate a reset of your account.
After DSTV conducts a reset, the E18 error should be cleared and your penny stock that trade in one day should be restored. I paid for access since Monday and I can only watch NTA. Please I made an online subscription through first bank yesterday and till now, I cannot access any channels. I have also tried sending the sms to the number and also calling the customer care all to to avail.
Pls how much does it cost to swap my old dstv decoder for a new one? And what bouque parts for 742 remington rifle I be on?
I just made an online transfer of N2, but uptill now is still not showing. I have DSTV Explorer Decoder. Kindly assist if possible. Just recharged for 1, Hello, I bought the DSTV Compact Plus on the latest promo for 10, Then, I got a 1 month free Compact Plus subscription. Now its going to expire tomorrow. Can I pay for DSTV Access 1, afterwards or am i stuck to DSTV Compact. Hi Segun, Yes, you can pay for DSTV ACCESS or any other bouquet of your choice after the current bouquet expires.
Sir, My name is Magnus Tuboalabo with dual view noI am complaining because this had happened to me twice. Last month, I paid my subscribed five days before the expiry date but I was cut off for three days untill I could re-visit your stadium road, PH office.
My question is should I pay only when my subscription has expired and then go to your office so it is updated to avoid being cut off since records are not updated or what should I do? If Download Latest Software is greyed out the software is up to date.
Good morningi made payment on the 22 Aug by 5: My A winning futures trading strategy Receipt Number is: Pls attend to it now. Please I want to Start DSTV installation and subscrition centre…A Friend told me to bring k. I want to upgrade from the DSTV Acess to Compact do i need to do other thing apart from paying the cost of Compact?
How do I go about it. For some months now Channels get scrambled often. Last month I refused to subscribe. He apologised with a promise that Services would improve. The next day I subscribed via quick teller, got a debit alert from my bank and sent a text RA followed by the first ten digits of my smart card to according to the instructions of the DSTV caller. Until now, I have not been reconnected.
My smart card no is Hello, pls my decoder audio is not working. I took it to one of ur offices here in Gombe and they said is a software problem, what do I do? Smart card No Kindly reset my DSTV. It expired today and I have long recharged it through mobile banking and was debited for it and it is still not coming up. I have also sent RESET request to and have not gotten any response.
Smart card no is Please i was working in Nigeria but have been transferred back to Ghana ,i have no relative back there ,how do i pay for my subscription,thanks.
Please I am a ghanain working in Nigeria but I have been transferred back to Ghana,and I need to pay my dstv subscription,how possible will it be since I have no relative there,please help me out thanks.
Hi I have recharged my subscription but still no channel is showing except and NTI international how can I correct the error. I have dstv compact now but want the compact plus. How much should I pay. Do I need to top up or pay de niara. AFOLAYAN Michael Adeyinka Smart Card: Pls my smart card is showing card turn upside down but the card is properly put in pls l need a response immediately thanks.
I have a serious complain about one of your branches in portharcourt. The branch is Aba road outlet at Izzi house. A lady named Faith, one of your employees mistakenly paid my subscription money to another account since last week Wednesday. I went back to complain but she said all transfer should be on Monday which is 3 October. Up till now nothing has been done. My Dstv is not showing. Please rectify this issues because your employee is not doing anything about it. My DSTV NUMBER is I subscribe yesterday for family,nd its not been showing.
Wat shud I do. Pls reset my Acc. I subscrib on line thru e bk wt my Access bk acc. I have done RESET for over four times and that reauth process is in progress has been the response. Kindly assist in looking into the challenge please. Hello, my name is Haulat Yusuf. What should I do. Hello, my name is Laminu Kuburi. I want to know if I can use Nigeria dstv premium in Ghana.
While I pay the Nigeria subscription. My dstv sub is active yet after scannig E is what keeps appearing on my screen. And i have send reset to severely yet it has not open pls Admin help me out. Here is my smart card number And how can I change the phone number that was register wt it Cox it was given to me by my friend then I mean the decoder d no is not existing I need to be using my number now. I just recharged my DSTV with on 19th November through First bank mobile banking but it is not showing smart card number is My card number is so I subscribed few months ago but back in d state now,so I subscribed through zenith apps…but it has refused to be working as expected pls help me out….
I mean its bn a while I subscribed on my decoder …. Sometimes in July ,I received a phone call from your office that if I could keep my subscription on for three months,you would give me an Explora date decoder upon payment of I did, but uptil now your office has not fulfilled its part of the bargain. I have made several call to your office on phone no The officers that picked the call confirmed that I qualified for the decoder but they keep on telling me that they will get in touch. I was even directed to yout Victoria island office in Lagos.
I sent Mr Benjamin Akahi with a letter of authority to pay the sum of Rather than get the product, I received a call on phone no telling me that I have two smart cards. I was surprised by the submission of the caller because I know that there is no way my account can have two smart cards. The lady also told me she would get back. Uptil now, I have not been contact and and I am beginning to smell a rat. I need you to look into this and give me a definite.
I do not like being put on hold for no just reason. Sometimes in July this yearI received a call from your office to the effect that if I could keep my subscription on for the next three months, I will be entitled to a Dstv Explora decoder on the payment of I did keep my subscription as agreed but I did not hear anything from you.
I later called your customer care no twice and on the two occasions it was confirmed that my claim was correct. I was directed to go or send someone with a letter of authority to your office at Victoria Island Lagos to collect the decoder. I did this by sending Mr Benjamin Akahi with the And that she would make enquiry and revert to me. That is more than a week now ,I am yet to hear from your officers that I spoke with.
Uptil now I am yet to understand how my name will carry two smart cards nos when I did not buy two Dstv decoders. Please explain this to me and let me know what is happening. I do not want to believe that someone in your organization is playing pranks with me and I do not want to believe you have fraud stars in your system.
I have paid for my subscription,still not yet activated. My subscription expires on 14th Dec but my account suspended since 9th of Dec with E16 errror. I will like this issue to be fixed before I make any further payment.
I am still surprise that this suspension error E16 on my account has not been rectified uphill now. I think dstv is now a failure and a fraud. Why must you suspend my account that will be due on the 14th of Dec from the 9th of Dec? I may need to consider other service provider if dstv is messing up this way.
Again my smartcard no is Regratedly i was disconected on Friday 9th Dec while my service is expected to expire on 27th April My code is Please i need a reconnection immedietly.
Hi ,I did my dstv subscription via diamond bank mobile app. A whole holiday like today I could not enjoy the service I paid for and made the whole day bore.
Please active my DSTV before 8: I got my DSTV in August but got transferred the following month. I have been using GOTV then until this week when I discovered that GOTV cannot receive signal in my new location duebto the hills around. So I decided to install my DSTV which I have not used since I subscribed but no access except the five free channel.
When I called customer care,I was told my account no longer exist and I will have to buy NOT SWAP new decoder. Since its digital,must I buy another decoder when this one is not faulty? Why is DSTV Nigeria removing educative documentary channels such as ED, BBC knowledge. I am honestly not satisfy with your service and thinking of getting alternative.
Hello, please I have subscribed for my working place dstv since last year Friday still not come up help me what should I do. I paid 13, to an invalid account no using my diamond mobile app on 8th January Good morning, kindly pls activate my decoder, i paid for two months on sunday 8th Jan and up till now its not yet activated.
I was told that if i should subscribe before black Friday of i would be given January free and i was also sent a congratulatory message for the free subscription, but since my Dstv expired in Decembero and we have entered January, still showing E my smart card number is Please i need your help smt card number is Hello can Collective Account shows all the premium channels?
Can i separate the decoder far distance like Flat to Flat? I got a text from Dstv that I should Recharge my account before 7 December to receive airtime credit of I did the Recharge but my mobile is not credited up til now. Plz im from Ghana. I will b waiting for u. Hi, I paid for my subscription yesterday online, and was successful. Pls, am still waiting. I paid online time Number Name Ore Faridah Adisa. Hello admin I subscribed my Dstv on ATM for 3 days ago but not yet coming up keep showing E Smart card number tanx.
Hi, I subscribed online to family HD extraview, but downgraded from compact plus and the view is not coming up. Customer care numbers are frustrating. These are my card details Good evening my name is Victor, I installed DSTV in my house yesterday and up till now I have not been activated.
Pls can you help bring bak all my channels coz d only one i have now is few days ago my subscription expired and i subscribed for and my husband mistakenly did another one and now all my channels are gone pls help me. This is my smart card number Afternoon my man paid the bouquet for me in december, as it was his bros he send to do it he said he paid for two months but after a month the channels are not coming i want to find out whether my bouquet is paid cos he said the dstv is having problemsmy smart card number is This is the worst company with worst customer care representative.
No way to contact them. If you call them on phone you will burn your airtime speaking with machine. Shame to you dstv. Hello, i made a purchase of dstv zapper decoder on their online products portal MCN Shop since on the 1st of march Calling the numbers they put on the website is not connecting. I paid N via online Quickteller re. Account on February 21, and subsequently called for reconnection. Two days later the account was scrambled again. I have visited your Abuja offices at Wuse II five 5 times during this saga and all I hear is that Interswitch did into remit the funds.
Now, why should I suffer the reconciliation issues between Multichoice and Interswitch which serves as your collecting agent? Called your so called toll free and after being kept waiting for 18mins had a dropped call and still had Ndeducted from my credit.
I smell a rip off here. Who is going to be responsible for the N debitthe 3 days or more I am losing for payment without service? What about the inconvenience and hours spent trying to get redress! Please do something urgently. It is ridiculous that whilst Chiele Global Enterprises in Festac Town are ardent subscription collectors for Dstv, they are absolutely useless in assisting your customers solve ANY viewing problems. In the past 24hrs your toll free line ….
Your customer care service is deplorable. It needs massive improvement. My smartcard number is I have been on premium for over a decade. I hope you will restore service TODAY 7th March I am disappointed that after renewal of my subscription since 2nd March,full service is yet to be restored to my TV set.
I realized that after payment that my previous payment had not expired before making additional payment. I think that DSTV Nigeria has exhibited gross poor customer service with the over due time to restore full service 4 days after payment. My name is Pastor Martin IGHOYIVWI. I live in Abuja. My DSTV smart card number isaccount name: I wanted to use the ATM Quickteller option to renew my subscription first week of February this year.
There was no option for Compact Plus Bouquet. I now paid for compact. I later discovered that most of the sports channel I love to watch are not available on this bouquet. So, I had to go to a dealer to pay for a fresh subscription of Compact plus within the week. The switch over could not be done by the DSTV in Lagos when I called. I was told to wait till the first subscription is exhausted first week of March.
I have called several times to remind the customer service department for the activation of compact plus bouquet since the money I have in my account is for that bouquet. I even spoke to a customer service representative again on Monday 6th March who promised to activate Compact plus bouquet for me. My anger now is that, this was not done. The system automatically renewed my subscription to compact instead of compact plus. Now I have some balance money in my account.
Now, I want to watch Europa league this evening only to discover that compact plus was not activated despite the several complaints and call to your central customer service department. I have been brazenly denied the pleasure I derive from watching live football such as what has happened this evening. I strongly demand that my request be granted. I want Compact plus to be activated for me.
That is what I paid for and I gave that instruction several times. A world class company like yours is expected to be customer sensitive. You are not the only provider of digital satellite TV. But I chose DSTV for all these years. Now I feel like destroying my decoder. I am very angry. Hello sir, please I come from Ghana and sent someone who bought the Dstv decoder for me from Nigeria.
I contacted a Dstv dealer who told me that the smartcard has not yet been activated and hence asked me to contact your customer care for assistance. The smartcard number is I renewed my subscription to dstv family this evening around after 6: My smart card number isam a prepaid subscriber. I wanted to make payment but was told that I am oweing dstv outstanding.
I asked a question but could not get answer, my question was even when I am not in town dstv will claim that I have enjoyed its service and should pay for it. I only subscribe when am in town and have the financial capability. For this reason I have decided to abandon my dstv. I cannot vomit what I did not eat. Please help me out. Can I still make use of my decoder smart card that I last used about four years ago again to pay for subscription in order to enjoy Dstv services.
I have logged a complaint in respect of Spurious Debit balance on my account reference and several reminders have been sent as a follow up but; Dstv is yet to respond to resolution of the debit balance. Following the downgrade of my subscription from Premium to Family sometimes in JanuaryI paid N5, There was no way for me to know as I travelled for most part of the month until when I wanted to renew family subcription when I was confronted with the debit position.
My humble appeal is that DSTV rectify this error on my account as it is un-heared of for DSTV to give Overdraft on its services and it is their error. I am using this medium to appeal to DSTV to clear this spurious debit to give way for subsequent subscription as any further delay may require escalation to regulatory authority and this mail would also be part of my evidences. Thank you and best regards. Am a dstv premium subscriber.
They kept saying my account is not recognized. What should I do?
DSTV To Increase Subscription Price Effective 1 May - TV/Movies - Nigeria
The mail above was submitted since 17th March and has not receive the courtesy of a line reply. Am a subscriber in Ghana and i operate my dstv through friends that always try chit me in terms of the payment packages. I want you to help either with a number so that i can be doing payment direct to you guy in Nigeria. Hello how much is Dstv subscription Access,i mean the one of now??
This is my smart card number. I have paid my subscription before it expired but was surprised that I was blocked from viewing my regular channels. I need a quick answer on this. Please how to rectify this problem. I made payment online on my account yesterday. It appears my account is not created. I still cannot view any channel outside Channel and NTA.
Please see the details of my account below. Adakole Ochigbo Phone number: Good day, I have a DSTV Premium HD package which was working okay until 2 days ago when the movies and series on the DSTV Catch Up is no longer allowing me to access the programs stacked up for later.
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